BeforeYouTrust

BeforeYouTrust — Support

BeforeYouTrust helps you pause and inspect a message for common risk signals before you act. It is not a guarantee that a sender, website, or message is safe or fraudulent.

Contact

For questions, problems, privacy requests, or suggestions, email hello@digitalpulsedoo.com.

When reporting a technical problem, please include the app version, iOS version, device model, the approximate time of the problem, and what you were doing. Do not send passwords, payment details, authentication codes, or the full content of a sensitive message unless it is essential and you are comfortable sharing it.

Frequently asked questions

What does BeforeYouTrust do?

It reviews the text you provide for signals such as requests for credentials, remote access, sensitive information, payment, pressure, or secrecy. It highlights supporting quotations and gives a suggested next step. It does not verify who sent the message, investigate a business, scan a URL, or establish whether a message is definitely legitimate or fraudulent.

What information leaves my device?

Only after you accept the in-app consent and tap Check message, the message text and short excerpts derived from it are sent to TypeSafe through api.typesafe.pro to perform the analysis. No account, device identifier, local history, or original image is included in that request.

Are screenshots uploaded?

No. Text recognition runs on your device. The recognised text can be checked only if you choose to send it after consent. A shared image can remain locally until you import or discard it, but the image itself is not sent to TypeSafe for analysis.

Why did a check fail or take too long?

An internet connection is required for an analysis. The service may be temporarily unavailable, rate limited, or unable to process invalid or overly long input. Your draft remains available so you can edit it and retry. The app does not replace a failed check with a made-up result.

Can I use the app without an account?

Yes. BeforeYouTrust does not require an account, sign-in, or registration.

How do I remove my saved checks or draft?

Use the History and draft controls in Settings to delete local records or turn off future history saving. The current editable draft expires after up to 24 hours, and saved history expires after up to 30 days when history is enabled. Deleting the app and its data also removes local app data. Removing local data does not recall a request already received by TypeSafe.

Can I share text or a screenshot from another app?

Yes. Use the iOS Share sheet and choose BeforeYouTrust. The shared item is held locally until you choose whether to import it. The Share Extension never starts an analysis automatically.

Which languages are supported?

The app interface and on-device screenshot recognition support English and French. A check can still be attempted with other text, but its usefulness may be reduced.

Privacy

Read the full Privacy Policy for local-storage periods, TypeSafe processing, and your privacy choices.